Department Coord MRMC - Med/Surg/PCU - 24 hr Days

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Department Coordinator assists in planning, organizing, implementing, and evaluating the clerical and support activities related to the efficient, day-to-day operations occurring in the department. This includes performing clerical and receptionist duties and maintaining the physical environment of the area. The Department Coordinator will also assist the department staff with patient care activities as requested.

I. Major Responsibilities:

• Clerical and Operational Support
  • Prioritizes departmental needs at the beginning of each shift.
  • Schedules appointments, enters order and checks in patients.
  • Coordinates the patient flow for the department
  • Orders and maintains supplies and equipment at established levels.
  • Completes required reporting, scheduling, and record keeping according to the Organization's compliance standards.
• Patient and Equipment Transport
  • Collects and transports specimens as needed according to MRMC standards.
  • Transports patients using all safety measures.
• Communication and Reception
  • Answers telephone and intercom, identifying self and department.
  • Receives and forwards messages to appropriate personnel.
• Organizational Duties
  • Compiles, and maintains charts, retrieves old charts, and accurately updates patient information in all necessary systems.
• Professional Development
  • Assists in orienting new staff to clerical duties.
  • Maintains all required competencies for the role.
• Age-Specific Competency
  • Applies knowledge of growth and development stages to patient care.
  • Demonstrates age-appropriate communication and support.

II. Position Qualifications: License/Certification/Education Required: High School Diploma or equivalent Preferred: Typing and Medical Terminology Course or Medical Background

Experience/Skills Preferred: Computer skills Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.