Business System Analyst

Business Systems Analyst

Employment Structure: Longterm Contract

Location: Charlotte, NC or St. Louis, MO (4 days onsite; 1 day remote)

Pay Range: $30-$35/hr

Application Deadline: Applications will be accepted until at least Friday, November 6

Job Summary

Our client is looking for a Business Systems Analyst who will support business operations by analyzing processes, coordinating cross-functional activities, and helping ensure requests move efficiently through established workflows. This role will work closely with stakeholders to gather information, document requirements, track issues, and identify opportunities for process improvement. This person will assist with financial reporting, chargeback activities, and data analysis while maintaining accurate records and documentation. This role will also serve as a liaison between business users and internal teams to support business objectives and operational excellence.

Responsibilities

• Process purchasing requests from intake through completion, ensuring requests are accurate, complete, and progressing through established workflows
• Serve as a liaison between requestors and the Contracts, Legal, and Procurement departments, providing timely updates and helping drive requests to resolution
• Track, monitor, and follow up on purchasing requests, approvals, and associated actions to ensure deadlines and service expectations are met
• Support the chargeback process by maintaining records, validating information, and assisting with cost allocation activities
• Assist with compiling, analyzing, and maintaining financial data, reports, and documentation to support business operations and decision-making
• Gather, organize, and document business requirements, issues, and process-related information from stakeholders
• Identify, document, and track system, process, or workflow issues, escalating concerns when appropriate
• Maintain accurate records, reports, process documentation, and status updates for stakeholders and leadership
• Collaborate with cross-functional teams to support business initiatives, process changes, and operational improvements
• Analyze existing workflows and business processes to identify gaps, inefficiencies, and opportunities for improvement
• Recommend practical process improvements and assist with implementing approved solutions
• Support the translation of business needs into clear functional requirements and process documentation
• Utilize Excel and other business applications to track requests, maintain data, and generate reports
• Provide responsive customer service and support to internal stakeholders while managing multiple priorities and deadlines
• Perform other related duties and special projects as assigned

Required Qualifications

• Bachelor’s degree in business management, Business Administration, Management Information Systems (MIS), Information Systems, Business Analytics, Operations Management, Finance, Accounting, or a related field
• Up to 2 years of professional experience supporting business processes, stakeholder coordination, reporting, or operational activities in a corporate environment
• Strong written communication skills with the ability to create clear documentation, reports, and status updates
• Excellent interpersonal and communication skills, with the ability to work across departments and the ability to work independently with minimal supervision
• Understanding of business operations, workflow processes, and process improvement concepts
• Proficiency with Excel and Microsoft Office products, including Outlook, Word, and PowerPoint
• Demonstrated ability to coordinate tasks across multiple teams and follow processes through completion
• Ability to gather, document, and organize business requirements from multiple stakeholders
• Experience analyzing data, trends, or business processes to support decision-making

Preferred Qualifications

• Familiarity with ERP/procurement systems, e.g., SAP, Ariba, Workflow application
• Exposure to business analysis, procurement, finance, operations, or project coordination through internships, co-ops, academic projects, or prior work experience
• Experience creating reports, dashboards, or data summaries using Excel or similar reporting tools
• Experience working with ticketing, workflow, or request management systems
• Understanding of purchasing, procurement, contract management, or vendor management processes
• Experience collaborating with cross-functional teams in a corporate or enterprise environment

Why Join Us?

• 401(k) Matching Plan
• Medical, Dental, & Vision Plans
• Relationship Driven Process to Find Your Best Fit
• 6 Paid Holidays
• Regular Meetings to Ensure Quality in Your Engagement

About Us:

At Brooksource, relationships are the foundation of everything we do. Since 2000,

we’ve built lasting partnerships with clients, consultants, and internal teams to

deliver an exceptional experience across every engagement. As a trusted IT and

Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our

proprietary Workforce Transformation program. Whether you're hiring

for software development, cloud computing, cybersecurity, data analytics,

or enterprise IT, our customized staffing solutions are designed to align with your

company’s unique goals, culture, and technology stack. We offer flexible hiring

models, including contract, contract-to-hire, and direct placement to meet your

evolving business needs.

We are a certified partner of leading platforms, including Salesforce, AWS,

Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end

technology solutions. With a growing national footprint, Brooksource is redefining

expectations in IT consulting, engineering services, and technology workforce

solutions.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the

basis of actual or perceived race, color, creed, religion, national origin, ancestry,

citizenship status, age, sex or gender (including pregnancy, childbirth, lactation

and related medical conditions), gender identity or gender expression, sexual

orientation, marital status, military service and veteran status, physical or mental

disability, protected medical condition as defined by applicable state or local law,

genetic information, or any other characteristic protected by applicable federal,

state, or local laws and ordinances.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health

Savings Account, Dependent Care FSA, and supplemental coverage with plans that

can fit each employee’s needs. We offer a 401k plan that includes a company

match and is fully vested after you become eligible, paid time off, sick time, and

paid company holidays. We also offer an Employee Assistance Program (EAP) that

provides services like virtual counseling, financial services, legal services, life

coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of

compensation or salary. Additional factors considered in extending an offer

include (but are not limited to) responsibilities of the job, education, experience,

knowledge, skills, and abilities, as well as internal equity, alignment with market

data, applicable bargaining agreement (if any), or other law.