Human Resource & Benefits Specialist

Human Resource and Benefits Specialist The Human Resource and Benefits Specialist will report to the Vice President of Human Resource Programs. As part of the Associates Services team in HR, this role will primarily be responsible for benefits administration and human resource program execution. Responsibilities Own all benefits administration, including billing, communications, troubleshooting, and managing our outsourced benefits administrator. Coordinate with field HR professionals to ensure the maintenance of employment records and data in the Workday HRIS meets state, federal, and company document requirements. Work with the VP of Human Resource Programs to design, communicate, and facilitate wellness programs. Prepare information for annual audits, surveys, tax returns, and other compliance reporting. Manage all HR legal records requests to ensure timely and accurate response. Review all unemployment claims and leaves of absence with third‑party vendors. Maintain and manage all HR files, including centralized I9 files for North America. Support annual open enrollment execution, including planning, communication, and employee education. Conduct live and virtual sessions to explain benefit options and changes. Serve as primary contact and responsible for all benefit billing invoices in Concur and other vendor invoices as necessary. Partner with the Director of EH&S to manage the safety programs for the corporate office. Submit and process all HR, Legal, and Safety invoices in the Concur system. Serve as primary contact for vendor questions. Work with outsourced leave administrator to ensure all LOAs are handled and documented accurately, coordinating with Payroll and the human resource partners. Support other ad hoc benefit and HR program projects as needed. Qualifications 3‑5 years of experience in Human Resources with benefits administration responsibilities. Bachelor’s degree or equivalent. Experience working with an HRIS; Workday experience strongly preferred. Proven star in customer service. Proactive self‑starter, excited to take on new challenges and contribute to innovative solutions. Exceptional teamwork, adaptability, critical thinking, and multitasking skills. Excellent written, verbal, and interpersonal communication skills. Ability to maintain confidentiality and use discretion when dealing with sensitive personnel issues. Enjoys working in a fast‑paced environment. Excellent customer service orientation. Proficient with Microsoft 365, Excel, Word, and PowerPoint. EEO Statement Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, and former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation. As an Equal Opportunity and Affiliation Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws. #J-18808-Ljbffr