Lead Maintenance Technician - (Multi-Family)

Lead Maintenance Technician - Multifamily

The Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property, as well as implement preventative maintenance procedures to avoid future problems. This role also involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery.

Key Responsibilities

• Operational Oversight
• Leadership & Training
• Maintenance Coordination
• Resident Relations
• Compliance & Reporting

Qualifications

• Minimum 3 years of experience in multifamily property maintenance or a related field required.
• Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively.
• Strong understanding of your state's lease forms, Fair Housing laws, and the Property Code.
• Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite.
• Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff.
• Ability to multitask and adapt in a fast-paced, deadline-driven environment.
• Required CPO & HVAC certifications.
• Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies.

Work Environment

This is a full-time, on-site position at the assigned apartment community. Weekend availability is occasionally required for staffing and emergencies.

Physical Requirements

This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%). Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision. Writing tasks such as inventory and maintenance reporting are also required.

Vision & Hearing Requirements

• Constant need to read manuals, caution labels, and complete written documentation accurately.
• Must be able to see small details and clearly observe surroundings both up close and at a distance.
• Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents.
• Must be able to verbally communicate clearly and consistently with team members and residents.

Driving & Travel Requirements

• Frequent use of personal transportation to pick up supplies or respond to service calls.
• Must be available for after-hours "on-call" rotations and occasional emergency travel to property sites.
• Requires valid driver's license and current auto insurance coverage.
• Occasional pickups or deliveries to and from the corporate office as needed.

Working Environment

• Work is primarily indoors but includes frequent outdoor tasks in all weather conditions.
• Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs.
• Requires working in awkward positions or tight spaces during equipment servicing.
• Must be adaptable to varying physical and environmental conditions throughout the workday.

Why Join Us?

• Enjoy opportunities for professional growth and development within a supportive culture.
• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity)
• Employee Assistance Program
• Access to Financial Planning Resources and Employer-Matched 401(k) Plan
• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave

Join the SunRidge Team If you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.