Hospitality Specialist - O'Fallon Store

Hospitality Specialist (O'Fallon)

Luxury Retail. Exceptional Customer Experience. Meal Prep That Makes Life Easier. If you're great with people, love creating memorable customer experiences, and take pride in delivering high-quality service, you may be a great fit for fit-flavors. This is a retail positionnot a restaurant or fast-food job. fit-flavors product is fresh, chef-crafted meal prep, and our storefronts are designed to provide a polished, personalized retail experience. You'll get to know our customers, understand their goals and preferences, make personalized recommendations, and create the kind of experience that keeps them coming back.

What You'll Do

• Provide exceptional, personalized customer service
• Build relationships and create a welcoming retail experience
• Learn our meal prep products and make confident recommendations
• Process purchases and keep the storefront clean and organized
• Create an experience that keeps customers coming back

What We're Looking For

• Friendly, confident, and professional personality
• Strong communication and people skills
• Genuine interest in creating exceptional customer experiences
• Pride in your work and appearance
• Interest in health, wellness, and meal prep
• Ability to thrive in a high-standard, team-oriented environment
• Experience in luxury retail, boutique retail, upscale hospitality, customer experience, or relationship-based sales is a plus

Why Fit-Flavors?

Great Culture & Training

Work with a supportive, high-standard team that genuinely enjoys working together. We invest heavily in training, so you'll receive hands-on, thorough training to learn our products, customer experience standards, systems, and day-to-day operations. You'll have the support and tools you need to feel confident and successful in the role.

Career Growth

Retail Customer Experience Specialists start at $17/hour, with earning potential up to $21/hour. Top performers can advance to Lead Hospitality Specialist at $19/hour, with earning potential up to $23/hour.

4-Day Workweek

Enjoy a mostly consistent schedule with three weekday shifts and one weekend shift. Benefits Health, dental, vision, 401(k) with 4% match, PTO, paid holidays, and wellness perks. Meal Prep Perks Receive a free meal each shift, plus 50% off for yourself and 30% off for family.

Schedule

4-day workweek with a mostly consistent schedule

• 3 shifts MondayFriday: 9:40 AM7:15 PM
• 1 shift Saturday or Sunday: 9:40 AM6:15 PM

Flexibility is required. Team members are assigned within a district and must be willing to work at different fit-flavors locations as needed.

About Fit-Flavors

fit-flavors is a fast-growing, faith-driven meal prep company serving 4,000+ meals each day across St. Louis. We're building a team of people who care about customers, hold themselves to a high standard, and want the opportunity to grow with the company. If you're looking for a traditional restaurant or fast-food job, this isn't it. If you're passionate about people, service, and creating an exceptional retail experience, we'd love to meet you.