Experienced Delivery & Installation Specialist

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Type: Full Time

Bring your experience. Build your career.

Bitter Neumann is looking for an experienced, dependable Delivery & Installation Specialist to join our team. This position is for someone who already has experience in delivery, appliance installation, moving, furniture handling or a related hands-on field and is ready to take on more responsibility.

You'll deliver and install furniture, mattresses and appliances in customers' homes, work directly with customers and help ensure every delivery is completed safely, professionally and correctly.

We're looking for more than someone who can drive a truck. We want someone who takes pride in their work, solves problems, treats customers' homes and purchases with care and can be counted on by the Bitter Neumann team.

What You'll Get

• $23–$26 per hour, plus tips, based on experience and skill level
• Opportunities for overtime, paid at time-and-a-half
• Paid time off
• 401(k) with 2% employer match
• Two health insurance plans to choose from
• Dental, vision and life insurance
• Long- and short-term disability insurance options
• Generous employee discounts on appliances, furniture and mattresses
• Paid training to expand your installation and product knowledge
• Opportunity to advance: Delivery & Installation Specialist → Lead Delivery & Installation Specialist → Leadership opportunities

A Schedule You Can Count On

• Monday–Friday, 8:00 AM–5:00 PM, with occasional later days when deliveries require it
• One Saturday per month, 9:00 AM–3:00 PM
• No Sundays
• No overnight travel — home every night

What You'll Do

• Deliver furniture, mattresses and appliances safely and efficiently to customers' homes
• Install and set up appliances according to company procedures and manufacturer requirements
• Safely load, unload, carry and protect merchandise
• Protect customers' homes and property throughout the delivery and installation process
• Inspect merchandise before delivery and identify damage, installation concerns or other issues
• Communicate professionally with customers and provide a positive delivery experience
• Troubleshoot common delivery and installation challenges in the field
• Complete delivery paperwork and communicate issues back to the store
• Maintain delivery trucks, tools and equipment
• Assist with warehouse operations, customer pickups and merchandise preparation as needed
• Work effectively with a delivery partner and help less-experienced team members develop their skills

Who We're Looking For
For this position, we're looking for someone who can bring relevant experience to the team and grow into greater responsibility.

• Previous experience in appliance delivery/installation, furniture delivery, moving or a related hands-on field
• Comfortable driving a delivery truck and working as part of a two-person delivery team
• Experience safely moving large, heavy and high-value merchandise
• Strong problem-solving skills and the ability to make good decisions in customers' homes
• Professional, respectful communication with customers and coworkers
• Dependable attendance and a strong work ethic
• Able to safely lift anywhere from 25 lbs up to 450 lbs, (with equipment) in close proximity to a coworker 
• Reliable transportation to and from work
• Valid driver's license and acceptable driving record
• Able to pass a pre-employment drug screen
• No CDL required

Your experience determines where you start.
We recognize that delivery and installation experience can look different from person to person. Starting pay within the $23–$26/hour range will be based on your experience, installation knowledge, driving ability and ability to independently handle the responsibilities of the position.

If you're looking for steady hours, competitive pay and an opportunity to turn your experience into a long-term career with a local company, we'd like to meet you.