QA Tester

Sr. QA Tester

Join our team and assist in the quality assurance (QA) of change requests for Marketing Cloud, Service Cloud, and Experience Cloud. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for ensuring high-quality software releases.

Key Responsibilities:

• Perform manual testing on Marketing Cloud, Service Cloud, and Experience Cloud to validate change requests.
• Execute test cases, regression tests, and functional testing to ensure system integrity and performance.
• Identify, document, and report bugs, defects, and inconsistencies using a tracking system (e.g., Jira).
• Verify data accuracy, user workflows, and system behaviors across different Salesforce environments.
• Collaborate with developers, business analysts, and stakeholders to clarify requirements and ensure expected outcomes.
• Assist in UAT (User Acceptance Testing) support, ensuring business requirements are met before deployment.
• Follow established QA processes and best practices to maintain a high standard of testing.
• Provide feedback on user experience (UX) and potential system improvements.

Maintain test documentation, including test plans, test cases, and test execution results.