Customer Service Representative - State Farm Agent Team Member

Role Description As a Customer Service Representative with the Karen Hartford agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We’re Hiring! We are a very busy office and are looking for our next great team member. If you want to work in an environment that is fun, challenging, and rewarding, then Karen Hartford - State Farm Agent may be the right fit for you! If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer‑service experience preferred. Compensation $36,000.00 - $50,000.00 per year Benefits Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Blackwood, NJ. I have been a State Farm agent since 1989. I am a proud graduate of Holy Family University. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr