Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
We opened our agency in 2021 and are proud to be a growing, multicultural team based in Atco, NJ. With English and Spanish spoken in the office, were committed to serving our diverse community while building a supportive and inclusive workplace.

We love to have fun as a teamwhether were grabbing lunch together, hosting a quarterly office potluck, or heading out for a night of axe throwing or bowling. Youll also find us out in the community at events like Berlins annual Fall Fest, where we connect with local families and businesses.

In our office, growth and development are a priority. We offer individual and team-based bonus plans, mentorship opportunities, and leadership development throughout the year. Team members are empowered to become confident lead generators and trusted resources for our customers. If you're looking for a workplace where your effort is recognized, your growth is supported, and your team feels like family, wed love to meet you.

ROLE DESCRIPTION:
Zakiyyah Wiley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.