Operations Supervisor

Operations SupervisorWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!Operations Supervisor ResponsibilitiesComplete and maintaining scheduling/routing on daily basisOversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.Maintaining effectiveness and efficiency of route, terminal and vault operations.Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and proceduresSecurity of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.Investigating accidents and processing required paperworkDeveloping and maintaining customer service capabilities among all operations staff.Responding to customer inquires and or complaints and solving logistical issues.Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.Communication with all employees to Immediately resolve any outstanding issues and/or complaints.Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.Recruiting, interviewing, testing, selecting, training and supervising of operations personnel.Oversight and coordination of maintenance of vehicles, forklifts and other equipment.Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations.Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.All other duties as assigned by the Operations Manager/Branch Manager.Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examinersSkills and QualificationsA valid firearms permit.A strong, positive, leadership and supervisory presence proven through professional experience is required.Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required.Experience in transportation and warehousing, transportation logistics, or a related field required.Experience in banking or retail cash, and ATM operations preferred.Excellent computer skills and a working knowledge of Microsoft Office programs required.Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:Vacation and Sick Time (PTO) as well as Paid HolidaysHealth & Dental InsuranceVision Insurance401(k) PlanBasic Life Insurance PlanVoluntary Life Insurance PlanFlexible Spending and Health Savings AccountDependent Care AccountIndustry leading Training and DevelopmentLoomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.