Senior IT Service Delivery Leader
Unisys
Unisys seeks a senior leader to oversee client service delivery in Sleepy Hollow, NY. You will guide subordinate managers and professional staff, coordinating incident, problem, change, and SLA activities while maintaining strong client relationships.
The role emphasizes driving service improvements, managing escalations, and reporting on delivery across accounts. A BA/BS plus 8+ years of experience is required; Master’s degree is preferred.
#J-18808-Ljbffr- Unisys is seeking a senior Service Delivery leader in Sleepy Hollow, NY to guide subordinate managers and professional staff, overseeing incident, problem, change, and SLA management. You will drive CSIs, coordinate with account and internal teams, and maintain strong...Senior
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$114.8k - $187.4k
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