Senior WFM Lead, Shared Services & Customer Care (Remote)

Tala

Remote job

Tala, located in Santa Monica, CA, is seeking a Senior Shared Services Lead who will oversee Customer Care and Recoveries operations. This role involves team leadership, operational excellence, and strategic workforce management. The ideal candidate should have extensive contact center experience with a strong focus on WFM operations, SQL proficiency, and dialer management expertise. Tala champions diversity and inclusion, affirming its commitment to building an equitable financial ecosystem. #J-18808-Ljbffr Tala

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Vacancy posted 5 days ago

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