Complaints Investigator, Registered Nurse (HP III), CCAW- Complaints Section- HFEMSD

Job Title

The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of health care facilities and services in Colorado.

Job Description

The purpose of this position is to assess the care, treatment and quality of life provided by health care facilities through observations, interviews, and record review. Uses experience, training and judgment in evaluating and applying statutes, regulations, guidelines, policies and procedures on a case-by-case, item-by-item basis for facility compliance/violation. Works as the RN required for the survey team, and conducts nursing observations and medication pass tasks, and other tasks as applicable. Reviews occurrences and incidents of serious deficiencies and assesses whether licensed health facilities intervened appropriately. Writes statements of deficiencies, identifying areas of non-compliance with federal and state requirements based on survey/investigation results. Acts as resource, educator, and interpreter of regulations for service providers and consumers, based upon established guidelines, policies and procedures.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: C7C3XX Health Professional III Minimum Qualifications: NOTE: An applicant may meet the minimum qualifications for this job in one of two ways: They may qualify through their work experience alone or through a combination of education and work experience. Experience Only: Six (6) years of relevant experience in applicable health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division, experience in healthcare regulatory compliance or surveying, or other closely related experience and current, valid licensure as a Registered Nurse from the Colorado Board of Nursing or any state participating in the Enhanced Nurse Licensure Compact (eNLC). Or Education and Experience: A combination of related education in Public Health, Healthcare Administration, Nursing, Social Work, or closely related field, and/or relevant experience in applicable health care in a facility or program regulated by the Health Facilities and Emergency Medical Services Division, experience in healthcare regulatory compliance or surveying, or other closely related experience equal to six (6) years and and current, valid licensure as a Registered Nurse from the Colorado Board of Nursing or any state participating in the Enhanced Nurse Licensure Compact (eNLC).