District Manager

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‑established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross‑border e‑commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Opportunity Overview Are you a dynamic retail leader with a passion for culture, creativity, and operational excellence? POP MART is seeking a District Manager to oversee our growing network of retail locations across New York City. This is a unique opportunity to join a global pioneer in designer toy culture and help shape immersive retail experiences that inspire fans and collectors alike. As District Manager, you’ll lead a team of Store Managers and retail staff, driving performance, optimizing operations, and ensuring each location reflects POP MART’s vibrant brand identity. You’ll play a critical role in expanding our footprint, mentoring future leaders, and delivering exceptional customer experiences across the district. If you thrive in fast‑paced environments, love building high‑performing teams, and want to be part of a creative global movement, we’d love to meet you. We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high‑trust environment and trust our employees to make decisions that support both the team and the business. What You Will Achieve Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines. Enhance store personnel performance through training, coaching, development, and motivation. Train and develop the district’s Store Managers into all‑star leaders. Manage payroll budget and determine hiring needs. Lead and conduct interviews for prospective new retail team members, training, and onboarding. Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges. Ensure operational efficiency for the district. Communicate cross‑functionally with support center partners, serving as a liaison between stores and offices in Los Angeles and China. Ensure all locations adhere to corporate and legal guidelines. Overcome operational challenges as they arise. Monitor and manage team attendance and ensure accountability through coaching and counseling. Participate in ongoing leadership training that will fine‑tune your management, accountability, operations and communication skills. Oversee ROBO Shop (vending machine) operations within assigned area, including hiring and managing ROBO Operators, optimizing performance, and driving sales at local ROBO locations. What You Will Need Demonstrate a level of leadership that comes from a minimum of 5–10 years of retail/boutique sales experience, with proven multi‑unit experience of at least 2–5 years in a similar role. Strong verbal and written communication skills that inspire and motivate team members at all levels. Critical thinking and problem‑solving skills. Ability to prioritize and use time‑management skills to keep ahead of daily, weekly, and monthly tasks. Ability to work in a fast‑paced, dynamic company. Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6–8 hours per shift). Ability to bend, kneel, reach, and climb ladders or step stools safely. Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves. Able to work in a fast‑paced environment that may require quick movements and multitasking. Ability to work in varying temperature conditions, including stockroom and receiving areas. Manual dexterity required to operate standard stockroom tools (e.g., box cutters). *The job posting highlights the most critical responsibilities and requirements of this job. It’s not all‑inclusive. There may be additional duties, responsibilities, and qualifications for this job. For Los Angeles or San Francisco applicants: POP MART is required to inform you that we conduct background checks after a conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. Reasonable Accommodation POP MART Americas is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. The requirements laid out in this job description are representative of the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions by contacting View email address on click.appcast.io. POP MART Americas welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability‑related accommodation during the recruitment process, please contact our HR Department at View email address on click.appcast.io. Pay Range Details The pay range(s) below has been provided in compliance with state‑specific laws. Pay ranges may vary for different regions of the U.S. Pay offers are dependent on the location, as well as job‑related knowledge, skills, and experience. This position may be eligible to participate in a company incentive program. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially. Equal Employment Opportunity POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. #J-18808-Ljbffr