Patient Registration Specialist

Patient Registration Specialist – Emergency, Outpatient & Inpatient Services Location: Indianapolis, IN Schedule: Rotating 12-hour shifts, various day and night shifts, up to 40 hours/week Pay Rate: $16/hr Duration: 6-month contract with potential for extension or hire Are you passionate about delivering exceptional patient experiences? Join a dedicated healthcare team where you’ll be the first point of contact for patients and families—providing warmth, professionalism, and support in a fast-paced medical environment. What You’ll Do Emergency Department Greet and check in patients arriving by foot, ambulance, or helicopter. Register patients at the bedside using portable devices. Verify and update patient demographics and insurance information. Support uninsured patients and complete Medicare documentation as needed. Outpatient/Clinic Services Locate and verify patient records in the EMR system. Confirm insurance coverage and update demographic details. Assist with check‑out, follow‑up scheduling, and charge entry. Answer questions related to lab, pharmacy, or radiology services. Main Admitting/Inpatient Support services like lab, radiology, surgery, and inpatient admissions. Perform bedside registration when necessary. Provide compassionate assistance and accurate information to patients and families. What You Bring 2+ years of work experience in a customer‑facing or healthcare‑related role. Strong technology skills for comfort using EMR systems. A compassionate, empathetic approach to patient care is most important. Excellent communication, critical thinking, and de‑escalation skills. A sense of urgency and adaptability in a dynamic environment. Why You’ll Love This Role Be part of a mission‑driven team that directly impacts patient care. Gain exposure to multiple hospital departments and career paths. Receive paid training and support for certification exams. Opportunities for growth and lateral movement within the organization. Work Schedule Rotating 12‑hour shifts, including weekends and holidays if in ER environment. Example: Week A: Mon, Tue, half‑day Fri, Sat, Sun Example: Week B: Wed, Thu, half‑day Fri Facility operates 24/7/365 in the ER—flexibility is key! Other various shifts available dependent on care location and registration desk assignment. Job Type & Location This is a Contract position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $16.00 – $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis, IN. Application Deadline This position is anticipated to close on Apr 27, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr