FOH/Drive Thru Team Member

Job Description

Job Description

We are looking for a friendly, reliable, and customer-focused team member to join our drive-thru operation. In this role, you will help create a positive guest experience by delivering prompt service, accurate order handling, and a welcoming attitude. This position is ideal for someone who enjoys working in a fast-paced environment, communicates well with others, and takes pride in providing great service.

What You Will Do

• Greet guests warmly and provide courteous, efficient service at the drive-thru window.
• Accurately take, confirm, and process customer orders.
• Handle payments and operate the point-of-sale system with care and accuracy.
• Prepare and package orders according to company standards.
• Maintain a clean, organized, and safe work area.
• Communicate effectively with team members to ensure timely order fulfillment.
• Assist with restocking supplies and supporting other front-of-house tasks as needed.
• Follow all food safety, sanitation, and operational procedures.

What We Are Looking For

• Strong customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Attention to detail and a commitment to accuracy.
• Dependable, punctual, and willing to learn.
• Ability to stay organized while managing multiple tasks.
• Basic math and cash-handling skills preferred.
• Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as needed.

Preferred Qualifications

• Previous experience in food service, retail, or customer-facing roles.
• Familiarity with point-of-sale systems and drive-thru operations.
• Knowledge of food safety and sanitation practices.

What You Can Expect

• A supportive team environment.
• Opportunities to build customer service and operational skills.
• Training to help you succeed in the role.
• A dynamic workplace where every shift brings variety and teamwork.

Why Join Us

We value teamwork, respect, and excellent service. If you enjoy helping people, working with a collaborative crew, and contributing to a positive guest experience, we would love to hear from you.