Housekeeping Supervisor

Housekeeping Supervisor

The Best Western Premier Bridgewood Resort Hotel and Conference Center is seeking a reliable and dedicated Housekeeping Supervisor to join our team. This would be dual role combined of both supervisory and hands-on housekeeping responsibilities.

The Best Western Premier Bridgewood Resort Hotel & Conference Center is a hospitality leader in the Fox Cities, known for service excellence, community involvement, and a team-oriented culture that values personal and professional growth.

Team Member Perks / Benefits: We believe in taking care of our team just as they take care of our guests. As part of our team, enjoy these added Team Member Perks & Benefits:

• Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated team member swim times.
• Daily Use of Hotel Fitness Center: Complimentary access to the hotel's Fitness Center.
• Discounted Hotel Stays: Enjoy special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations.
• Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items for you and up to 3 guests.
• Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
• Aflac Supplemental Insurance: Available for both full-time and part-time team members.
• Paid Time Off: Earned after one year of employment for those averaging at least 20 hours or more a week.
• 401K Retirement Account: Start investing immediately! Eligible for Company match after one year.
• Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members.

Position Overview: As Housekeeping Supervisor, you will work closely with the Executive Housekeeper and Assistant Executive Housekeeper to lead and support our housekeeping team. You'll help maintain our high standards of cleanliness in guest rooms, public spaces, and back-of-house areas. Strong communication and leadership skills are essential as you manage daily operations, inventory, and guest requests to create a welcoming environment.

Compensation: Starting at $16 - $18/hr.

Schedule:

• Full-time position, approximately 40 hours per week
• Additional hours may be required during periods of high business volume
• Availability for occasional weekends and holidays is required

Key Responsibilities: (This is a general guideline; additional duties may be assigned).

• Train, motivate, and support housekeeping staff to deliver excellent guest service and cleanliness.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure quality standards.
• Manage housekeeping inventory and maintain adequate supplies and equipment.
• Respond promptly and professionally to guest requests and concerns.
• Collaborate with other hotel departments to ensure seamless guest experiences.

Qualifications:

• High school diploma or equivalent (additional education a plus).
• 2+ years in housekeeping, preferably in a hotel setting.
• 1+ year in a supervisory role in hospitality preferred.
• Excellent communication, leadership, and problem-solving skills
• Physical ability to lift up to 50 lbs and stand/walk for extended periods.
• Bilingual (English/Spanish) a plus.
• Must be available to work mornings, weekends, and holidays.

Physical Requirements:

• Ability to stand for prolonged periods of time
• Ability to move around the hotel, including walking, standing, and climbing stairs
• Ability to bend, stoop, kneel, and carry items weighing up to 50 lbs.
• Skill in using cleaning equipment and tools, including vacuum cleaners, mops, and brushes.
• Stamina to work long hours and perform physically demanding tasks throughout the shift.
• Good overall health and physical strength to manage the demands of supervising a team and participating in cleaning duties as needed.

Apply Today! Join a team that values service, community, and your growth.

We look forward to hearing from you!