Senior Director, Global Talent & Organizational Effectiveness
ACS Services
Senior Director, Global Talent & Organizational Effectiveness
The Senior Director, Global Talent & Organizational Effectiveness is a strategic HR leader responsible for shaping and advancing enterprise talent and organizational effectiveness strategies that strengthen organizational capability, leadership effectiveness, workforce readiness, employee experience, and business performance. This role develops integrated talent and organizational frameworks that help the organization evolve, scale, and deliver on its strategic priorities in a complex, global environment.
As the enterprise leader for Talent & Organizational Effectiveness, this role oversees end-to-end talent architecture, including organizational design methodologies, job and skills architecture, strategic workforce planning, performance enablement, leadership development, talent review, and succession planning. The role establishes enterprise-wide methodologies, governance, tools, diagnostics, and talent systems that drive consistency, scalability, and alignment across the organization.
Partnering closely with executive leadership, HR Business Partners (HRBPs), and cross-functional stakeholders, this role aligns organizational structure, leadership capability, workforce strategy, and talent investments with business priorities. HRBPs serve as primary advisors responsible for applying these frameworks within their business areas, while this function provides the strategy, architecture, governance, tools, and organizational effectiveness expertise that enable execution. The role balances enterprise consistency with business flexibility to support scalable, adaptive talent practices and a strong employee experience across the organization.
Operating at both strategic and enterprise levels, the Senior Director serves as a trusted advisor on organizational effectiveness, transformation, workforce modernization, and leadership capability. The role advances modern, data-informed talent systems and organizational practices that improve agility, strengthen leadership pipelines, enhance organizational health, and support long-term mission and business success, while serving as a key steward of the employee experience.
Strategic Accountabilities:
- Global Organizational Design & Transformation
- Organizational Effectiveness (OE) & Organizational Development (OD)
- Global Talent & Leadership Development
- Performance Enablement & Talent Systems
- Succession Planning & Leadership Pipeline
- Strategic Workforce Planning & Skills Strategy
- Leadership Responsibilities
Qualifications:
- 12–15+ years of senior HR leadership experience with deep expertise in talent management, organizational effectiveness, or closely related areas.
- Demonstrated success leading enterprise-level initiatives in areas such as job architecture and skills frameworks, strategic workforce planning, succession planning, leadership pipeline development, and performance enablement.
- Proven ability to lead large-scale organizational change or workforce transformation within complex, matrixed organizations operating in a center-of-excellence and HRBP model.
- Strong executive presence and influence, with the ability to integrate workforce strategy, leadership development, and performance systems into scalable business solutions.
- Analytical, strategic mindset with the ability to translate complex business challenges into practical, enterprise-wide people strategies.
Skills & Capabilities:
- Deep expertise in modern talent management and organizational effectiveness, with the ability to connect strategy, structure, talent, and business outcomes.
- Strong data literacy and systems thinking, with the ability to translate analytics into clear insights and executive-level recommendations.
- Exceptional stakeholder management, influence, and change leadership skills, with the ability to drive alignment across complex environments without direct authority.
- Ability to balance strategic vision with practical execution and lead enterprise initiatives from concept through implementation.
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