Construction AIA Billing Assistant

EMI is seeking a detail-oriented Construction AIA Billing Assistant to support the accuracy and efficiency of our financial operations. This role manages the invoicing, payment tracking, and documentation for construction projects. This role is critical for cash flow, compliance and client relationships. Key Responsibilities Accounts Receivable Management Generate and issue AIA documents to customers via email and customer payment portals Review project documentation, field notes, and contracts to prepare accurate client invoices. Ensure billed amounts match approved work, contracts and timeline. Monitor outstanding balances and ensure timely collection of payments Prepare, track and submit conditional/unconditional lien waivers to ensure compliance Collections & Customer Communication Identify slow-paying accounts and escalate issues when necessary Work with customers to resolve billing issues and maintain positive relationships Financial Accuracy & Process Improvement Reconcile payments and customer accounts to ensure accuracy Identify discrepancies and report findings to the management team Assist in improving accounts receivable processes and internal controls Required Qualifications 2 years prior experience in Account Receivable or accounting-related role Experience working in a fast-paced, high-volume business environment Experience using online customer payment portals Basic understanding of accounting, finance, and bookkeeping principles Strong attention to detail and time management skills Ability to maintain confidential financial and company information Preferred Qualifications Associate degree in Accounting, Finance, or related field Experience as a billing specialist, preferably in commercial construction Familiarity with construction payment platforms and lien waiver protocols Contract reading and understanding AIA forms and industry standards Benefits 401(k) 401(k) Matching Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Work Environment This position is office-based and requires regular interaction with internal teams and external customers to manage and resolve accounts receivable matters. Environmental Management Inc