Family Services Specialist

Carrier Services Specialist

BM2 Freight Services, Inc. is searching for a full-time Carrier Services Specialist to work at our headquarters in Covington, KY. Our prospective Carrier Services Specialist will play a critical role in maintaining operational integrity by monitoring carrier performance, reviewing status changes and alerts, and ensuring all carriers meet compliance requirements. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates strong communication, time management, and critical thinking skills.

At BM2 Freight, employees are our No. 1 investment. We are looking for a talented professional interested in molding their logistics career with an award-winning, growing company.

Carrier Services Specialist Responsibilities:

• Vet carriers using our onboarding platforms to confirm compliance.
• Make decisions on the useability of a carrier if they do not meet our standard requirements.
• Insurance policy validation.
• Review of freight guard reports.
• Review Watchdog reports.
• Provide requested archived files when needed.
• Effectively communicate and review requests from employees for insurance riders.
• Ensure all carriers are being monitored.
• Review all loads being transported on our surety bond and close out online with federal customs and border patrol.
• Perform daily reviews of carriers that have status changes/carrier 411 and safer watch alerts.
• Afterhours work is required on an "on call" basis.
• Serve as backup for afterhours track and trace.

Our ideal candidate:

• 2+ years' experience working in the logistics industry
• Prior carrier vetting experience (preferred)
• Proficient written and verbal communication skills.
• Excellent attention to detail, multi-tasking, and technological skills.
• Works well in a fast-paced team setting.
• Ability to work under pressure while maintaining a positive attitude and providing exemplary internal/external customer service.
• Strong time management and ability to deliver on timely deadlines.
• Strong critical thinking skills.

Why BM2 Freight?

• Paid parking
• 9 AM - 6 PM weekly schedule
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity and paternity leave

Equal Opportunity Employment

BM2 Freight Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.