Clinical Nurse Manager

Clinical Nurse Manager

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. The CNM provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high-performance culture.

Responsibilities

Develop, implement, and evaluate unit goals, objectives, policies, procedures, and standards of care that contribute to the achievement of departmental objectives.

Oversee and coordinate the activities and job duties of assigned personnel to achieve quality outcomes, customer/patient satisfaction, cost-effectiveness, and compliance with budgetary objectives.

Incorporate Total Quality Management principles into daily operations and patient care activities.

Assign work to registered nurses, licensed practical nurses, nurse aides, unit clerks, monitor technicians, and other personnel as needed to meet patient care objectives.

Ensure continuity of patient care through effective staffing assignments based on staff competency, education, training, and patient care needs.

Develop effective communication among personnel, physicians, and other employees to promote continuity, coordination, and collaboration in healthcare delivery.

Maintain proficiency in applicable technologies and make informed recommendations regarding new services, products, and equipment.

Interview, select, evaluate, discipline, and terminate personnel, or recommend such actions, in accordance with hospital policies and procedures.

Ensure assigned employees receive appropriate orientation and required in-service education to maintain licensure, certification, and competency.

Maintain personnel records and related documentation as required.

Develop and manage work schedules, including vacations, leaves of absence, call-ins, call-offs, and other staffing needs.

Direct and supervise employee relations activities within the assigned unit(s).

Attend management meetings and participate in the development of management and supervisory policies and procedures.

Apply advanced clinical knowledge and serve as a role model and resource to nursing staff, including providing direct patient care as necessary.

Direct, oversee, and assist in the delivery of patient care.

Assist during emergency situations as needed.

Train new and existing personnel through instruction and demonstration of safe and effective work practices.

Assist assigned personnel in performing tasks and procedures when needed.

Assist staff in the adjustment, operation, or testing of new equipment during installation and implementation periods.

Provide support to assigned personnel to ensure patient care needs are met without interruption.

Fill staffing gaps as needed to maintain safe patient care until additional personnel are available.

Perform or assist with clinical treatments, procedures, and total patient care that require advanced skills and professional judgment in accordance with established standards of care.

Perform patient care duties not otherwise assigned.

Perform other related duties as assigned.

Qualifications

Education

Associate's Degree in Nursing required

Bachelor's Degree in Nursing preferred

Minimum Work Experience

One (1) year of clinical experience required

Two (2) years of clinical experience preferred

Evidence of leadership experience required

Licenses & Certifications

Current nursing license in Kentucky or West Virginia, based on legal state of residence, required

Basic Life Support (BLS) required

Advanced Cardiac Life Support (ACLS) within six (6) months of hire required (ED, Critical Care, OR, and Specialty Areas/Units only)

Pediatric Advanced Life Support (PALS) within six (6) months of hire required (ED, OR, Med/Surg Pediatrics)

Neonatal Resuscitation Program (NRP) and AWHONN Fetal Monitoring within six (6) months of hire required (Maternal/Child units only)

Trauma Nursing Core Course (TNCC) within six (6) months of hire required (ED only)

De-Escalation Training within six (6) months of hire required (all units)

Professional Nursing Certification preferred

Required Skills, Knowledge, and Abilities

Demonstrated leadership abilities and experience

Knowledge of general nursing principles and clinical practice

Knowledge of organizational functions, policies, and regulations

Clinical and technical skills appropriate to assigned patient care area

Strong critical thinking and decision-making skills

Effective communication and interpersonal skills

Ability to lead and collaborate with interdisciplinary healthcare teams

Ability to prioritize workload and manage multiple responsibilities

Commitment to quality patient care and patient safety initiatives