Assistant Store Manager

Job Overview As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. Responsibilities Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others to success. Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team. Build customer loyalty through company‑sponsored programs, including credit. Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store staff. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results utilizing company tools. Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through a consistent level of customer service, education, and operational controls. Qualifications A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of 1 year of retail or related management experience. A high school diploma or GED. Physical & Work Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits Schedules that fit your life, enabling you to focus on all aspects of your life. Health and mental health benefits. A 30% discount on our brands, referral bonuses, and more. Education “Advance You” Program—earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and many other perks. Professional and personal development programs to help grow in your current role and beyond. Equal Opportunity Statement Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Additional Information Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process. This job description is not all‑inclusive. Duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties not listed. Carter’s may reasonably alter duties, responsibilities, job title, and location. Compensation Compensation for this position ranges from $22.00 to $28.25 per hour based on experience and location. #J-18808-Ljbffr