Sales Engineer
Full-time
Staples Inc.
Staples is business to business. You’re what binds us together. As a Sales Engineer, you will play a critical role in Staples’ go-to-market strategy by partnering with business development teams and engaging directly with enterprise customers. You’ll lead onboarding for new clients, design scalable program solutions, and serve as a subject matter expert across Staples’ eCommerce and customer programs. What you’ll be doing:
- Lead onboarding for large new customers
- Execute implementations using onboarding playbook
- Manage cross-functional project calls
- Support sales teams during implementation
- Engage Director/VP-level stakeholders
- Serve as program and eCommerce SME
- Conduct customer needs discovery
- Build scalable program solutions
- Monitor post-implementation ramp
- Improve onboarding processes
- Strong project management skills
- Executive communication ability
- Collaborative mindset
- Customer-first approach
- Analytical problem solving
- Attention to detail
- Technical aptitude
- Ability to influence stakeholders
- Adaptability
- Continuous improvement mindset
- 2–4 years Sales or Project Management experience
- Knowledge of customer setup processes
- Microsoft Office proficiency
- Experience with enterprise stakeholders
- Strong communication skills
- Organizational skills
- Ability to travel
- Bachelor’s degree preferred
- eCommerce onboarding experience
- Knowledge of set up system, Sunrise, third party punchouts, and test
- Understanding of procurement and integration standards including:
- cXML
* EDI
* OCI
* Purchase Orders (PO), Purchase Order Responses (POR), Advanced Ship Notices (ASN), and e-invoicing * Experience with Staples systems We Offer:- Inclusive culture
- Flexible PTO
- 112 Hours PTO
- Discounts, 401k, Wellness programs
Vacancy posted 4 days ago
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