Director Digital Insight and Analytics
Vaco Charlotte
OVERVIEW The Digital Insights & Analytics Leader will manage a high-performing analytics team responsible for driving data-informed decision-making. This includes delivering regular monthly and quarterly reporting, developing business cases, supporting M&A execution, building business intelligence dashboards, and evolving toward advanced predictive modeling. The role bridges technical analytics depth with business strategy, translating complex data into actionable insights that shape organizational priorities. This position plays a critical role in shaping strategic decisions by leading a team of analysts to deliver a portfolio of analytics projects. Responsibilities include gathering data, designing experiments, performing advanced analysis, visualizing insights, and influencing business leaders through consultative skills and data storytelling. The leader will collaborate across digital teams and other business units to transform analytics into recommendations that drive competitive advantage and improve customer outcomes. KEY RESPONSIBILITIES AND EXPECTATIONS Strategic Leadership Build, mentor, and develop a team of data analysts; establish analytics capability and maturity Partner with business leaders to understand strategic priorities and translate them into analytics roadmaps Champion a data-driven decision-making culture across the organization Lead end-to-end delivery of complex analytics initiatives in cross-functional environments Analytics & Insights Delivery Lead design and execution of strategic analytics projects involving data gathering, analysis, and insight generation Apply advanced statistical and machine learning techniques to address business challenges Conduct market research, competitive analysis, and trend identification to inform strategy Translate complex datasets into clear, actionable insights and recommendations Support product development, marketing, sales, and business units with data-driven insights Data Visualization & Reporting Design and maintain interactive dashboards and reports using tools such as Tableau or Power BI Create presentations, reports, and visualizations that communicate findings clearly to stakeholders Develop compelling data visualizations that translate complex information for diverse audiences Establish standards for data presentation and reporting across the team Cross-Functional Collaboration Work closely with Product, Technology, Finance, Marketing, UX, and other business leaders Align analytics initiatives with organizational goals and strategic priorities Engage executives, managers, and technical teams to understand requirements and deliver solutions Present findings and recommendations to senior leadership in clear and concise formats Data Excellence & Governance Oversee data quality, integrity, and accuracy across analytics initiatives Design and implement scalable data models supporting reporting and advanced analytics Monitor data governance and compliance with applicable regulations Troubleshoot data and reporting issues; maintain system reliability Process Improvement & Optimization Identify inefficiencies in current data collection, reporting, and analytics processes Propose and implement improvements to streamline workflows and increase efficiency Automate recurring reports and routine analytics tasks Evaluate emerging tools, platforms, and methodologies to enhance team capabilities BASIC QUALIFICATIONS Experience 10 years in data analytics, business intelligence, market research, or related quantitative field 4–6 years managing a team of analysts Experience in a regulated industry such as financial services, banking, or fintech Education Bachelor’s degree in Analytics, Statistics, Data Science, Computer Science, Economics, Applied Mathematics, or related quantitative field OR equivalent combination of professional training and relevant experience Technical Expertise SQL, Python, R Snowflake, BigQuery, Redshift, or similar platforms AWS, Azure, or GCP experience SAS, Scala, or other advanced statistical packages Machine learning libraries and frameworks API integration and data pipeline tools Core Competencies Strategic Thinking: Ability to connect data insights to organizational priorities Analytical Thinking: Interpret complex datasets, recognize patterns, test hypotheses Communication: Data storytelling, executive presentations, translating technical concepts into business terms Collaboration & Leadership: Cross-functional teamwork, influence without authority, mentoring, stakeholder management Adaptability & Execution: Manage multiple projects, prioritize effectively, meet deadlines under pressure, learn new tools and methodologies Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.aa415a4b-8b21-40fc-a65c-70d2b25ca29a
$125k - $165k
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