Workplace Experience Coordinator

Description

Juneau Construction Company has recently opened a new corporate location in Tampa, FL to support our Central Florida Operations Team and we're seeking a full-time, collaborative and energetic Workplace Experience Coordinator!

The Workplace Experience Coordinator supports the delivery of exceptional hospitality and operational excellence across Juneau's offices, ensuring every employee and guest feels welcomed and valued. This role serves as the on-site ambassador for Juneau's brand and standards and is responsible for ensuring workplace standards are upheld, managing day-to-day office operations, and providing concierge-level assistance. The Workplace Experience Coordinator also supports event planning and logistics to create engaging events for our teams. In offices with a smaller footprint, this role will also provide high-touch executive assistant support to local leadership. Ultimately, this role is key to fostering a warm, people first atmosphere that reflects Juneau's commitment to unreasonable hospitality, our brand, and culture.

Position Qualifications:

• High school diploma or equivalent required
• 2+ years of experience in a hospitality, concierge, office coordination, or customer-facing role.
• Proven ability to deliver exceptional service and create a welcoming environment.
• Strong organizational and multitasking skills with attention to detail.
• Tech proficiency with common office tools (Microsoft Office, Teams, Zoom) and ability to learn new systems quickly.
• Excellent interpersonal and communication skills for interacting with employees, guests, and vendors.
• Ability to maintain confidentiality and discretion, especially when supporting leadership.
• Problem-solving mindset and flexibility to adapt to changing priorities.
• Comfortable managing event logistics and occasional travel coordination.

Duties and Responsibilities:

• Serve as the primary point of contact for office operations, ensuring a welcoming and efficient workplace experience for employees and guests
• Manage office supplies, vendor relationships, and property management coordination
• Coordinate guest and employee access to offices via key cards, parking passes, etc
• Support planning and execution of local office events and assist with logistics for company-wide events
• Assist with onboarding new employees by preparing workstations, equipment, and other new employee items to ensure a smooth first-day experience
• Maintain compliance with health, safety, and workplace regulations (AED, First Aid, etc.).
• Coordinate technology setup for meetings and training
• Monitor and uphold workplace standards, ensuring spaces are clean, organized, and aligned with Juneau's brand
• Collect feedback from employees to identify opportunities for improving workplace experience and communicate insights to the Workplace Experience Manager.
• Support office invoice indexing and other administrative tasks as needed.
• If stationed in regional office, provide executive assistant support, including:
• • Calendar management for leadership, scheduling meetings, and coordinating appointments.
  • Organizing travel arrangements and accommodations for assigned leadership and team members.
  • Preparing expense reports and tracking reimbursements.
  • Assisting with meeting preparation, including agendas, materials, and technology setup.

Systems Knowledge:

Experience with traditional construction industry software similar to the following:

• Microsoft 360 Suite
• Viewpoint/Vista financial software
• Blue Beam editing software

Physical Demands / Job Expectations:

• Position may require extended periods of time sitting and/or standing, talking both in person and over technological avenues, lifting up to 20 lbs. as needed
• Position may require travel within the Juneau Construction Company footprint to jobsites and additional office locations for various events as needed.
• This role requires a regular in-office presence five days per week