Program Coordinator (Hybrid - In Office 3 days/week)

WHO WE ARE

M2: The Institute for Experiential Jewish Education’s mission is to promote a proud and inspired community of Jewish educators who possess the personal and professional capacities to help learners find meaning and relevance in Jewish life. We design and deliver high-caliber training programs and consulting services that strengthen educators and the organizations they serve. While our primary focus is North America, M² also maintains a growing presence in Israel and Europe. With offices in New York, Chicago and Israel, we are a nimble, cutting edge and deeply relational organization guided by five core values: generosity, humility, rigor, innovation, and integrity. We care deeply about our work and about how we work.

POSITION OVERVIEW

The Program Coordinator plays a vital role in advancing M²’s innovative work with Jewish organizations. Reporting to the Vice President of Partnerships, this position serves as the operational and relational backbone of The Compass — an exciting new strategic alignment tool built on the 18 Dimensions of Jewish Life Framework. The Compass is an innovative software platform that gathers data from participating organizations and provides reports and coaching to help them understand their constituents’ priorities, interests, and vision for Jewish life. Over time, this position will evolve to support additional initiatives related to the 18 Dimensions. From managing systems and data to coordinating with partner organizations and supporting program logistics, the Program Coordinator ensures that every organization experiences a seamless, high-quality process. This role is ideal for someone who is energized by building relationships, keeping complex systems running smoothly, and taking genuine ownership of a growing initiative. If you derive satisfaction from organized records, timely follow-through, well‑supported partners, and initiatives that run with precision and care, this role will be fulfilling.

KEY RESPONSIBILITIES

SYSTEMS AND PROJECT MANAGEMENT for 18x18 Compass (80%) The majority of this position will be immediately focused on the development of the 18x18 Compass and supporting the systematic growth of this initiative. This includes the following tasks: Support recruitment of organizations for each Compass cohort, including outreach coordination and tracking of interest and enrollment. Serve as the primary point of contact for participating organizations — responding to questions promptly, communicating updates clearly, and ensuring partners feel supported throughout the process. Lead onboarding for new organizations, ensuring they understand expectations, timelines, and available resources. Communicate regularly with organizations to troubleshoot challenges, provide basic technical support, and help boost survey completion rates. Maintain accurate and up-to-date records across multiple platforms, including Monday.com, Salesforce, and the Compass software platform. Serve as ongoing liaison with software developers — learning the survey system, sharing feedback as the platform evolves, and managing system administration to ensure each organization is set up for success. Monitor survey distribution and data collection across all partner organizations, flagging issues and supporting timely completion. Coordinate scheduling of coaching sessions and ensure organizations receive reports and materials in advance.

GENERAL PROGRAM SUPPORT (20%)

Contribute to the broader operational excellence of M²’s programs and team: Support logistics and operations for M² programs and in‑person gatherings, including printing, materials, catering, and scheduling, etc. Provide additional logistical and administrative support across the organization as needed. Travel to support in‑person programs (up to approximately 15 days annually), in addition to occasional staff retreats. Contribute to M²’s collaborative, values‑driven culture.

SKILLS AND QUALIFICATIONS

Minimum of 2 years of experience in data operations, project coordination, logistics, or customer‑facing roles (experience in a nonprofit or mission‑driven organization strongly preferred). Exceptional organizational skills with high attention to detail and consistent follow‑through; proven ability to manage multiple workstreams accurately and simultaneously. Strong written and verbal communication skills; professional, warm, and solutions‑oriented in all partner interactions. Comfort with data management systems and technical platforms; willingness to learn new tools quickly (training will be provided on the Compass platform). Ability to navigate fast‑paced and evolving environments with flexibility, calmness, and sound judgment. Self‑directed and collaborative, with a positive, team‑oriented attitude. Willingness and ability to travel as required.

WHAT M² OFFERS

Strong benefits package including generous paid time off policy, plus Jewish and nationally observed holidays, professional development package, and additional perks. An atmosphere that is guided by values, integrity, and passion. A nimble, cutting edge and warm working environment. The Chicago office is a team of five professionals, who work from the office in downtown Evanston, IL. on Monday, Tuesday and Thursday, and remotely Wednesday and Friday. M² is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation. We are committed to building a team that represents a diversity of backgrounds, perspectives, experiences and skills. #J-18808-Ljbffr M2: The Institute for Experiential Jewish Education