Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join the Trey White State Farm Insurance Team in Lumberton, TX!

Are you looking for a rewarding career where you can make a real difference in your community? Trey White State Farm Insurance is seeking passionate, dedicated individuals to join our growing team in Lumberton, TX.

ABOUT OUR AGENCY:
Founded in 2010 by Trey White, a lifelong Southeast Texas resident who moved to Lumberton in 2008, our agency has become a trusted pillar in the community. Trey values the strong, lasting relationships we build with our customers and the privilege of guiding them through life’s unexpected challenges toward peace of mind.

Trey and his wife are proud parents raising an energetic family within the Lumberton ISD. They are actively engaged in local events and youth initiatives, with Trey serving on the board of the Lumberton Education Foundation. Outside of work, Trey enjoys traveling with his family and passionately following baseball.

Our team of eight (and growing!) is committed to providing personalized insurance and financial services while fostering a dynamic, supportive, and fun work environment. We believe in your growth and success, offering competitive benefits including retirement plans, comprehensive health insurance, paid time off, and more.

WHY WORK WITH US?

• Be part of a close-knit, family-like office culture
• Embrace old-fashioned customer service values—answer the phone with a smile!
• Thrive in an environment that encourages professional growth and teamwork
• Make a meaningful impact in the Lumberton and Hardin County communities

If you’re ready to join a team that values community, integrity, and personal development, we want to hear from you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Trey White - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.