Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join the Trey White State Farm Insurance Team in Lumberton, TX!

Are you looking for a rewarding career where you can make a real difference in your community? Trey White State Farm Insurance is seeking passionate, dedicated individuals to join our growing team in Lumberton, TX.

ABOUT OUR AGENCY:
Founded in 2010 by Trey White, a lifelong Southeast Texas resident who moved to Lumberton in 2008, our agency has become a trusted pillar in the community. Trey values the strong, lasting relationships we build with our customers and the privilege of guiding them through life’s unexpected challenges toward peace of mind.

Trey and his wife are proud parents raising an energetic family within the Lumberton ISD. They are actively engaged in local events and youth initiatives, with Trey serving on the board of the Lumberton Education Foundation. Outside of work, Trey enjoys traveling with his family and passionately following baseball.

Our team of eight (and growing!) is committed to providing personalized insurance and financial services while fostering a dynamic, supportive, and fun work environment. We believe in your growth and success, offering competitive benefits including retirement plans, comprehensive health insurance, paid time off, and more.

WHY WORK WITH US?

• Be part of a close-knit, family-like office culture
• Embrace old-fashioned customer service values—answer the phone with a smile!
• Thrive in an environment that encourages professional growth and teamwork
• Make a meaningful impact in the Lumberton and Hardin County communities

If you’re ready to join a team that values community, integrity, and personal development, we want to hear from you!

ROLE DESCRIPTION:
Trey White - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.