Front Desk Coordinator

Front Desk Coordinator

ADA Forsyth Faculty Associates Dental Clinic is seeking a motivated, organized, and patient-focused Front Desk Coordinator to join our growing clinical team. If you enjoy working in a fast-paced, collaborative environment and take pride in delivering excellent customer service, we encourage you to apply.

This role is responsible for creating a welcoming and efficient front office experience for patients and families while supporting daily administrative operations.

Schedule: MondayFriday or compressed work week schedule Monday - Thursday

What You'll Do

• Greet and check in patients in a professional and friendly manner
• Manage patient scheduling, including appointments, confirmations, and follow-ups
• Handle patient check-out, including processing payments and providing visit summaries
• Answer phones, respond to inquiries, and direct calls appropriately
• Maintain accurate and up-to-date patient records in the system
• Verify insurance information and assist with basic billing inquiries
• Coordinate with clinical staff to ensure smooth patient flow
• Support general front office operations and administrative tasks

What We're Looking For

• Prior experience in a dental or medical front office setting preferred
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and work in a fast-paced environment
• Proficiency with scheduling systems and Microsoft Office
• Team-oriented mindset with a commitment to patient-centered care

Why Join Us?

ADA Forsyth Faculty Associates Dental Clinic offers a professional and supportive environment where teamwork and patient care are top priorities. We value individuals who are organized, proactive, and committed to providing an exceptional patient experience.

Competitive compensation and benefits are offered, commensurate with experience.