Senior Product Manager

Senior Product Manager

This is a remote position. As a Senior Product Manager, you will lead cross-functional product initiatives aligned with enterprise strategy and operational goals. You will oversee enhancements and integrations that advance clinical care management and enterprise technology solutions.

You will translate business needs into scalable solutions and collaborate across clinical platforms, telephony, data systems, and enterprise architecture. Acting as a liaison between business and technology teams, you will support transformation efforts, improve operational reliability, and partner with Agile teams to deliver enhancements and continuous improvement. You will report to an Associate Director.

Responsibilities

• Plan and manage product enhancements that support clinical care management and business operations.
• Partner with business leaders and delivery teams to define priorities, requirements, and implementation plans.
• Coordinate activities across multiple workstreams, ensuring milestones, timelines, and deliverables remain on track.
• Monitor project progress, identify risks, and communicate recommendations that support informed business decisions.
• Prepare clear project updates, status reports, and communications for leadership and stakeholders.
• Evaluate business needs and recommend process improvements that improve efficiency and the customer experience.
• Collaborate with technology partners to support product enhancements, system updates, and issue resolution.
• Assist with planning for new products, business initiatives, and operational improvements.
• Support product adoption by documenting requirements, coordinating testing, and validating business outcomes.
• Promote consistent processes and continuous improvement across product initiatives.

Required Qualifications

• Bachelor's degree with 1+ year in clinical management systems, or 5+ years in Product Management
• 1+ year with Jira Align, Azure DevOps, or equivalent tools to manage features, stories, and decisions
• Proven ability to convey complex technical concepts to 3+ audiences (executive, technical, business) through written and verbal updates on a weekly or sprint-based cadence
• Record of leading 2+ cross-functional initiatives spanning technology and business domains, coordinating teams to deliver measurable outcomes
• Experience facilitating cross-functional meetings, PI planning events, and formal presentations for 10 to 100+ stakeholders

Preferred Qualifications

• Master's degree in business or healthcare
• 1-2 years supporting Medicare and/or Medicaid programs (Special Needs Plans and state Medicaid Care Management), documenting requirements across system build, configuration, or enhancement projects
• Active Epic certification(s) or hands-on Epic experience
• Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent certification
• Demonstrated success balancing strategic vision with operational execution in growth-oriented environments

Additional Information:

• Travel: Willingness to travel up to 25% (annually) for partner engagement and product projects.
• Typical Workdays/Hours: Monday – Friday, 8:00 am – 5:00 pm EST or CST with some weekend hours required

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40

Pay Range: $104,000 - $143,000 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.