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Senior Product Manager

Full-time

STEPS Talent

Position: Senior Product Manager

Location: New York, NY (Hybrid – 4 days onsite per week)

Duration: DIRECT HIRE – FULL TIME

Summary:

We are seeking a Senior Product Manager to lead AI-powered products used by clinicians to review patient context, make informed decisions, and complete documentation. You will deliver solutions within major health systems while partnering with engineering, AI/ML, clinical, design, and client-facing teams.

Skills/Experience Needed:

  • Healthcare or health-tech product management experience.
  • Experience building clinician-facing tools, products, or features.
  • Experience with clinical workflows and EMR/EHR integrations; Epic experience is highly preferred, although other EMR/EHR platforms may be considered.
  • Experience launching clinician-facing products on EMR or EHR platforms.
  • 4+ years of product management experience delivering consumer-facing or B2B2C software.
  • Experience owning at least one product end-to-end, from an ambiguous problem through launch.
  • Experience working with AI/ML-powered products, including an understanding of non-deterministic behavior, model evaluation, and AI behavior as part of the product experience.
  • Strong analytical skills, including independently analyzing data and defining product metrics.
  • Experience operating in regulated, high-stakes environments.
  • Client-facing experience presenting to and working with clinical, operational, and executive stakeholders.

Responsibilities:

  • Own clinician-facing products, including intake summaries, AI-generated patient context, review and override workflows, and documentation-support tools.
  • Manage the end-to-end encounter workflow, from AI-gathered context through clinical decision-making and documentation.
  • Define how AI-generated information, reasoning, and confidence are presented to clinicians.
  • Design workflows that allow clinicians to review, correct, or override AI-generated outputs.
  • Reduce clinical workload by saving time, removing unnecessary clicks, and decreasing documentation burden.
  • Work directly with practicing physicians to ensure product workflows reflect real clinical behavior.
  • Partner with clinical leadership on safety reviews and escalation protocols.
  • Translate clinical trust and safety requirements into measurable, implementable product behavior with engineering and AI/ML teams.

Preferred: (Nice to have)

  • Clinical experience or significant experience working directly with clinicians.
  • Hands-on experience with LLM evaluation, prompt design, or model-behavior testing.

Vacancy posted 3 days ago
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