Senior Product Manager
STEPS Talent
Position: Senior Product Manager
Location: New York, NY (Hybrid – 4 days onsite per week)
Duration: DIRECT HIRE – FULL TIME
Summary:
We are seeking a Senior Product Manager to lead AI-powered products used by clinicians to review patient context, make informed decisions, and complete documentation. You will deliver solutions within major health systems while partnering with engineering, AI/ML, clinical, design, and client-facing teams.
Skills/Experience Needed:
- Healthcare or health-tech product management experience.
- Experience building clinician-facing tools, products, or features.
- Experience with clinical workflows and EMR/EHR integrations; Epic experience is highly preferred, although other EMR/EHR platforms may be considered.
- Experience launching clinician-facing products on EMR or EHR platforms.
- 4+ years of product management experience delivering consumer-facing or B2B2C software.
- Experience owning at least one product end-to-end, from an ambiguous problem through launch.
- Experience working with AI/ML-powered products, including an understanding of non-deterministic behavior, model evaluation, and AI behavior as part of the product experience.
- Strong analytical skills, including independently analyzing data and defining product metrics.
- Experience operating in regulated, high-stakes environments.
- Client-facing experience presenting to and working with clinical, operational, and executive stakeholders.
Responsibilities:
- Own clinician-facing products, including intake summaries, AI-generated patient context, review and override workflows, and documentation-support tools.
- Manage the end-to-end encounter workflow, from AI-gathered context through clinical decision-making and documentation.
- Define how AI-generated information, reasoning, and confidence are presented to clinicians.
- Design workflows that allow clinicians to review, correct, or override AI-generated outputs.
- Reduce clinical workload by saving time, removing unnecessary clicks, and decreasing documentation burden.
- Work directly with practicing physicians to ensure product workflows reflect real clinical behavior.
- Partner with clinical leadership on safety reviews and escalation protocols.
- Translate clinical trust and safety requirements into measurable, implementable product behavior with engineering and AI/ML teams.
Preferred: (Nice to have)
- Clinical experience or significant experience working directly with clinicians.
- Hands-on experience with LLM evaluation, prompt design, or model-behavior testing.
$137.9k - $256.1k
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