Director of Participant Enablement & CRM Strategy

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Capital One seeks a strategic and technical Director of Participant Enablement to stand up a dedicated enablement function. You will design an end-to-end readiness system, manage the CRM ecosystem, and optimize Salesforce and related tools to drive performance and efficiency.

The role focuses on CRM ownership, tool integration, automation, and merchant referral program optimization, with a strong emphasis on analytics, workflows, and actionable insights to boost participant engagement.

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Vacancy posted 2 days ago

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