End User & Desktop Lead
Agile Tech Labs
End User & Desktop Lead
Lead and support the desktop support team
Manage daily desktop support operations
Handle user accounts, access control, Active Directory, GPOs, and IAM tasks
Manage Windows laptops and desktops (Windows 10/11 and Windows XP)
Oversee device deployment, patching, updates, and security
Use SCCM/MECM and Intune for endpoint management
Troubleshoot and resolve complex Tier-3 technical issues
Maintain and secure legacy Windows XP systems
Help plan migration from old systems to newer hardware/software
5+ years of desktop support or endpoint engineering experience
2+ years of team lead or management experience
Strong experience with:
Active Directory
GPOs and IAM
Windows 10/11 and Windows XP/7
SCCM/MECM
Intune
Endpoint deployment and patching
Security hardening
Device lifecycle management
Migration projects
Advanced troubleshooting skills
Interested candidates can send their updated resumes at View email address on click.appcast.io.
Vacancy posted 3 days ago
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