Retail Sales Associate Spanish Bilingual

Retail Sales Associate Spanish Bilingual Location: 11600 N Kendall DR, Miami, Florida Responsibilities Generate retail sales by leveraging cutting‑edge technology and exceptional customer service. Discover customer needs by building connections and asking thoughtful questions. Present product insights and solution recommendations for a complete, top‑down sales solution. Close sales with clear communication, ensuring customers receive simple, intuitive tech solutions. Continuously improve through ongoing training and skill‑up in merchandising, inventory, and related operational functions. Grow customer base via outbound calls and text outreach to existing Verizon customers. Engage with the community at off‑site events to expand the loyal customer base. Address and resolve customer issues, providing the best OMNI experience. Use digital tools to simplify the customer experience and promote touch‑less and self‑service options. Coordinate and participate in sales promotions; identify process improvements in merchandising, inventory, and systems. Assist customers with high‑price items and coach fellow sales staff in product presentation. Qualifications High school diploma or GED. One or more years of relevant experience (work or military). Bilingual fluency in English and Spanish. Willingness to work evenings, weekends, and holidays, with a schedule set four weeks in advance. Openness to pick up additional shifts and earn more income during peak periods such as summer, Thanksgiving‑to‑Christmas, and vacations. Preferred: experience in a commission‑based environment. Preferred: demonstrated sales experience communicating solutions to customers. Preferred: customer‑service experience. Benefits and Compensation Base pay $16.00 – $21.00 per hour plus up to $18,000 annually in individual commissions. Additional $3,000 per year for bilingual speakers who pass a language assessment. Best‑in‑class medical, dental and vision coverage. 401(k) plan with up to 6% matching contributions. Sales recognition programs with travel, gifts and incentives. Five weeks of paid time off (vacation, holidays, personal days). Eight weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short‑term disability). Up to $8,000 per year in tuition assistance. Discounts up to 50% on Verizon products and services. Additional employee discounts on attractions, automotive, travel, and more. Equal Employment Opportunity Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics. #J-18808-Ljbffr