Operations Manager, Nights

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board.

Summary:

We are seeking a dynamic and results-driven Distribution Center Operations Manager to lead daily operations and drive performance across our facility. This role is responsible for ensuring efficient processes, maximizing productivity, and delivering exceptional service. The ideal candidate is a strong, hands-on leader who can balance operational excellence with team development, while continuously improving processes and maintaining a safe, high-performing environment.

Responsibilities:

Operations Leadership

• Oversee all distribution center functions including receiving, storage, picking, packing, and shipping
• Develop and execute strategies to improve efficiency, throughput, and cost control
• Monitor KPIs and drive continuous improvement initiatives
• Ensure compliance with company policies and safety regulations

Team Management

• Lead, coach, and develop supervisors and warehouse associates
• Conduct performance reviews and provide ongoing feedback and development
• Build a culture of accountability, safety, and continuous improvement
• Manage staffing, scheduling, and workforce planning to meet operational demands

Process Optimization

• Analyze workflows and implement process improvements to increase efficiency
• Optimize inventory control, accuracy, and space utilization
• Apply continuous improvement methodologies such as Lean principles and Six Sigma
• Drive adoption of automation and warehouse technology solutions

Quality & Safety

• Maintain high standards for order accuracy and product quality
• Promote a safety-first culture and ensure OSHA compliance
• Conduct safety audits, training, and risk assessments
• Investigate incidents and implement corrective and preventive actions

Qualifications required:

Education

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, or a related field

Experience

• 5+ years of progressive experience in distribution center or warehouse operations
• 3+ years of leadership experience in a management or supervisory role
• Strong experience with warehouse management systems (WMS) and logistics software
• Proven track record of driving process improvements and reducing costs

Additional Qualifications, preferred:

• Lean Six Sigma certification (Green Belt or higher)
• Experience working with automated or highly mechanized warehouse environments
• Background in furniture or large-item distribution
• Experience managing high-volume, fast-paced distribution operations
• Strong analytical, problem-solving, and decision-making skills

Work Environment:

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

*Optional depending on ability for position to support sponsorship

* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.