Front Desk Receptionist
Mid Florida Cancer Centers
Front Desk Receptionist Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist to join our team at our Orange City clinic location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office. Job Responsibilities: Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system. Patient Intake: Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete. Administrative Support: Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned. Obtains demographic and insurance information on all patients. Obtains copy of patient's insurance cards and current driver's license for file and update all other demographics as needed. Flexibility & Collaboration: Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed. Experience: Experience in a medical office or clinical setting is highly preferred. (minimum 1 year) Strong proficiency in payment processing and handling financial transactions. Knowledge of HIPAA practices Solid understanding of medical office documentation. Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment. Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments. Working knowledge of common office computer programs; Word, Excel, Internet. Ability and willingness to travel to other office locations for coverage as needed. EMR/medical terminology Bi-Lingual (highly preferred) Education: High school diploma or equivalent required. Mid Florida Cancer Centers
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