Furniture Restoration Specialist, Operations - Showroom Execution

Job Details:

Job Location: FORT MILL Corporate Site - FORT MILL, SC 29708, At a Glance: Broad River Retail is currently seeking a Furniture Restoration Specialist to join our new IQ OPS Team operating out of our Fort Mill DC Location. As a member of this team, you will support our surrounding retail locations with quality assessments, repairs and replacement parts elevating the quality of our showroom and reducing the need to replace current items. Proficiently with appropriate methods of repair for case goods, leather, marble, and upholstery is expected for this role.

A Day In The Life As This Memory Maker:

• Assess and repair furniture proficiently with appropriate methods for case goods, leather, marble, and upholstery to reduce costs and eliminate need for replacement.
• Maintain accurate records of completed work
• Read and understand parts lists and identify parts needed for furniture restoration.
• Remain organized with assigned tasks
• Ability to communicate verbally and in writing
• Ability to view product as a customer maintaining highest quality of perception
• Maintain organized and safe workspace for self and others
• Coach and direct proper lifting techniques for team members to prevent damage/injury
• Exhibit personal excellence by accepting cross-training opportunities
• Maintain personal and facility safety by following all material handling and safety guidelines
• Follow company Attendance Policies
• All other duties as assigned

Workplace Environment:

• Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring
• Adhere to dress code requirements
• Travel between DC and retail locations as a team
• Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds
• Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

Memory Maker Pay, Perks, and Benefits:

• Hourly Rate based on numerous factors including experience, knowledge, and skill. Paid Weekly
• Medical, dental, vision, and life insurance options after conversion
• Paid time off and 401K matching contribution after conversion
• Employee discount (40%) at BRR locations after conversion
• Internal Opportunities for career growth and advancement

Culture Snapshot:

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

Our Commitment to You:

Broad River Retail is an EEOC compliant company and committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Qualifications: What You Will Need to Succeed:

• Must be comfortable with manual labor
• Experience with color matching & blending
• Experience with case goods repairs including burn-ins & wood graining
• Leather repairs including scuffs, holes, and tears
• Upholstery repairs including structural/mechanism replacements
• Ability to work in a fast-paced environment
• Ability to work with power and hand tools
• High level of attention to detail and professionalism
• Excellent organizational skills
• Excellent listening skills and the ability to work independently and with a team