Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2023 and is a growing team of three focused on building a strong, people-first environment. Before becoming a State Farm agent, I worked in Life & Health sales with Aflac, which helped shape my passion for helping individuals and families protect what matters most.

I’m a graduate of Westminster College, married with three children, and a big sports fan. I’m outgoing and enjoy having fun, but I also embrace my “nerdy” side and enjoy learning and growing—something I encourage within our team as well.

For our team, we offer opportunities to earn additional PTO, a paid 1-hour lunch, casual Fridays, team-building activities, team lunches and treats, a Simple IRA, and licensing paid up front to support your growth. We stay actively involved in the local community and enjoy building relationships both inside and outside of the office.

Our office culture is casual, supportive, and close-knit. We celebrate holidays and team wins together and truly enjoy working as a team. We’re looking for someone who is easy to get along with, smart, driven, and customer-focused, with strong conflict resolution skills. The right candidate will be coachable, independent, and have high character with a genuine passion for helping people. If you want to make a difference while being part of a fun and supportive team, this could be a great fit.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for John G Clark - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.