Business Development Center (BDC) Representative

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments. Responsibilities Receiving inbound service calls Identifying the client's needs and scheduling appointments Placing outbound phone calls to customer base Contacting clients prior to appointment date to confirm appointment Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Health Dental Vision 401K Plan Long Term Disability Short Term Disability Paid Vacations Life Insurance Direct Deposit #J-18808-Ljbffr Lakeside Toyota