Manager, Health Informatics (Pacific Southwest)

This is a field-based role that will cover all of CA, OR, WA, AZ, AK, HI, ID, NV areas. The Health Informatics Manager in Market Access supports strategic initiatives that use health information technology (HIT) to improve care delivery across GSK priority therapeutic areas. The role partners with health systems and cross-functional GSK teams to align approved HIT capabilities with customer needs, clinical workflows, and technology environments, including electronic health records, population health tools, and digital solutions. Working within a shared-service model, the Health Informatics Manager translates customer and healthcare data insights into practical opportunities to improve patient identification, clinical workflows, care coordination, and operational efficiency. The role serves as an educator and subject matter resource, helping customers evaluate approved EHR-enabled tools and resources while ensuring implementation decisions remain with the health system and align with customer governance, GSK policies, and applicable Legal and Compliance requirements. Partner with health-system stakeholders and cross-functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.

• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.

Bachelor’s degree Minimum 3 years of healthcare or pharmaceutical industry experience,

• Minimum 2 years of experience in health informatics or EHR-related roles (such as clinical informatics, EHR analyst, or EHR super user) within a hospital, physician practice, or other patient-care environment.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology, including front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.
• Customer-facing experience assessing needs and collaborating across teams, with hands-on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

Experience supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.

• Experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.
• Experience supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.
• Experience with multiple EHR platforms and related reporting or population health tools.
• Knowledge of healthcare quality measures, value-based care, interoperability, and digital health technologies.
• Project and change management experience, including EHR adoption, workflow readiness, and end-user enablement.
• Epic or other major EHR vendor certification, CPHIMS, RHIA, RHIT, or other relevant certification.
• Advanced degree in health informatics, clinical informatics, or a related field.
• Strong emotional intelligence, collaboration, interpersonal, and customer-success skills.
• GSK-Remote

Business Planning, Data to Insights, Digital Fluency, Launch Excellence, Scientific Literacy, Strategic Planning• If you are based in Cambridge, MA; The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at