Operations Manager

Operations Manager

The Operations Manager will select, supervise and train employees in their respective position to ensure safe, professional and efficient service in branch with over 30 million in revenue. This individual will provide leadership which results in positive employee/employer relations and a professional corporate image.

At GFL our goal is to invest in our people and provide opportunities to grow for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

Overview:

GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it's an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities

• Personnel
• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.
• Operations
• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.
• Financial
• Assist in development and execution of an operation profit plan that includes:
• Revenue retention & growth.
• Cost of operations.
• Growth objectives.
• Productivity standards.
• Capital requirements.
• Personnel needed.
• Ensure Branch profit margins are met.
• Safety
• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).

Additional Responsibilities

Recruit, interview, hire, train and discipline all product line personnel. Ensure all employees are dressed in the proper uniform provided by GFL Environmental. Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. Perform other duties and responsibilities as required or requested by management.

Requirements

BA or BS Degree desired or equivalent experience. 2-3 years experience in waste industry desired. Must be able to meet relevant criteria for safety sensitive functions according to Company standards. May require Commercial Driver's License.

Knowledge, Skills and Abilities

Proven leadership and communication skills.

Physical/Mental Demands

Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and climb. Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work in office environment 80% of the time. Noise level is usually moderate. Work in motor vehicle traffic conditions occasionally. Some travel required.