Leasing Manager

Company: Yugo USA Location: On-site / Charlottesville, VA Position Title: Leasing Manager Position Type: Full-time / Hourly / Non-exempt Compensation: $24 - $27 per hour Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike. Responsibilities Oversee all phases of leasing, resident retention, and lease renewal activities to support occupancy goals. Conduct property tours, respond to prospect inquiries, and qualify applicants in accordance with company standards. Review and process rental applications, lease agreements, move‑ins, move‑outs, and renewal documentation accurately and timely. Coordinate and conduct move‑in orientations to ensure a smooth and welcoming resident experience. Maintain accurate leasing records, reports, resident files, and daily activity tracking. Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance. Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies. Ensure compliance with Fair Housing regulations, company policies, and all applicable federal, state, and local laws. Build positive relationships with current and prospective residents through professional and responsive customer service. Coordinate resident events and engagement activities to enhance community satisfaction and retention. Perform routine inspections of units, model apartments, and community spaces to ensure cleanliness, curb appeal, and company standards are maintained. Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness. Lead, coach, and support leasing team members while promoting best practices in leasing, communication, and customer service. Prepare and participate in weekly leasing, occupancy, and activity reporting. Ensure the leasing office, model units, and common areas remain organized, professional, and tour‑ready at all times. Perform other duties as necessary. Qualifications High school diploma, GED or equivalent; if no degree, equivalent experience in residential properties, rental operations, or related business operations required. Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations. Relevant experience working at a property, especially at a university/college. Entrata experience, or relevant rental software experience. Strong interpersonal and communication skills, including the ability to build and maintain quality relationships. Strong customer service skills, ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs and quickly respond to resident requests. Carbon Literacy Certification or willingness to undertake training. Benefits Comprehensive benefits package: health, dental, and vision coverage. 401k with 4% employer matching. Three weeks of PTO. Paid Wellness Time. 11 paid Holidays. Minimum one‑week paid wellness time. One Paid YuDay. Company‑paid STD, LTD and Life insurance. Equal Opportunity Employer We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law. #J-18808-Ljbffr Centricity