Front Desk Receptionist

Job Description

Job Description

About the Role:

New England Chiropractic Health in Worcester, MA is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused healthcare team where your energy and professionalism make a real difference every single day.

Responsibilities:

• Greet and check in patients with a warm, professional demeanor
• Schedule, confirm, and manage patient appointments using practice management software
• Answer incoming phone calls and respond to patient inquiries promptly
• Collect co-pays, process payments, and manage billing paperwork
• Verify insurance information and assist with insurance-related questions
• Maintain accurate patient records and update electronic health files
• Keep the front desk and waiting area clean, organized, and welcoming

Requirements:

• Prior experience in a medical, chiropractic, or healthcare front desk role preferred
• Strong communication and interpersonal skills with a patient-first attitude
• Proficiency in scheduling software and basic computer applications
• Familiarity with insurance verification and medical billing processes is a plus
• Highly organized with the ability to multitask in a fast-paced environment
• Reliable, punctual, and a true team player

About Us:

New England Chiropractic Health has been proudly serving the Worcester, MA community with compassionate, high-quality chiropractic care. Our patients love us for our personalized approach and commitment to their long-term wellness. We foster a supportive, positive workplace where every team member is valued and plays a vital role in our patients' health journeys.