CSR / Sales Support (San Antonio)

Customer Service Representative / Sales Support (Bilingual) in San Antonio TX

We are seeking a friendly, organized, and motivated Customer Service Representative / Sales Support professional to assist customers while supporting the sales team with administrative and coordination tasks. This role is ideal for someone who enjoys customer interaction, staying organized, and contributing to a fast-paced sales environment.

Responsibilities

• Provide customer support via phone and email
• Assist with order entry, data entry, and maintaining accurate sales records
• Update and manage customer information within company systems
• Support sales representatives with scheduling, quotes, and follow-up communications
• Respond to customer inquiries promptly and professionally
• Resolve basic customer issues and route more complex concerns appropriately
• Perform general administrative and clerical duties for the sales department

Qualifications

• High school diploma or equivalent required
• Bilingual (English/Spanish)
• Previous experience in customer service, sales support, or administrative roles preferred
• Strong computer skills, including Microsoft Office (Excel, Word, Outlook)
• Excellent communication, organizational, and multitasking skills
• Detail-oriented, dependable, and customer-focused
• Ability to work independently and collaboratively in a team environment