Billing Specialist

Billing Specialist

Fully Remote • ARCA Florida - Orlando, FL; ARCA Illinois - Itasca, IL; ARCA Ohio - Strongsville, OH; ARCA Texas - Houston, TX

Overview

Salary Range $20.00 - $23.00 Hourly Position Type Full Time Job Shift Day Category Customer Service

Description

Position Summary: The Billing Specialist computes costs and calculates rates for services and shipment of goods, prepares invoices for billing, posts data and keeps relevant data accurate in the system.

Essential Duties and Functions: To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

Revenue Processing

• Manage the processing of revenue for all Expat branch companies (ERS, Government, Findlay and M3, etc.)
• Maximize the profitability of each shipment at the time of billing
• Maintain clients' billing timelines
• Audit vendor invoices as needed
• Work with the admin team / customer service to compose billing packets and forward invoice packets to customers
• Assist in cleaning up any orders stated on the Deferred, Accrued and Prepaid reports, on a monthly basis.
• Ensure transactions between MoveStar and GP are being done. If error, need to work the issue to resolve the matter.

Audit

• Work with contracted auditor on required moves
• Address all audits to resolve issues regarding payment and accuracy
• Other clients' inquiries

Permanent Storage

• Manage all perm storage shipments for entire period in storage
• Process revenue and manage payments with a focus on maximizing profitability

Accounts Receivable

• Address all AR issues with accounting team and payee
• Escalation on applicable collections
• Work with accounting on client inquiries
• COD Statements – Work with accounting

Other Duties and Responsibilities: This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

• Assist in other support functions as dictated by volume and need
• Work with Ace Team to resolve rejected invoices and escalate as needed.
• Participate in training as required.
• Stay current on tariffs
• Other duties assigned

Technology Skills:

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook.
• Competent with Microsoft Teams.
• Proficient in MoveStar and other client facing systems

Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.

• High School diploma or equivalent
• 2+ years related work experience

Work Environment and Physical Requirements: Physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Assures that safety regulations are followed at all times
• Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor
• Must be able to lift at least 25 lbs.
• Requires standing, walking, bending, kneeling, stooping, and crouching
• Exposure to heat, cold, dust, noise, or chemicals
• Whether the position will require frequent travel
• Whether the position will require significant overtime or shift work.
• Whether the position has specific requirements with respect to vision, hearing, and speaking.
• Whether there is a specific schedule that is expected, and/or whether weekend work will be required