Hotel Houseperson

Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management

Qualifications

• Proven customer service experience with a strong guest-focused mentality
• Experience with a variety of cleaning products and techniques
• High school diploma, GED, or equivalent
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• At least 1 year of experience as a houseperson or housekeeper preferred