Revenue Management Business Partner

Overview

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Description

The Revenue Cycle Business Partner serves as the central point of communication, coordination, and collaboration between multiple departments across Emory Healthcare under the leadership of the Director of Patient Financial Services.

This role is responsible for reviewing, assessing, and optimizing processes related to registration, pre-authorization, coding, billing, collections, reimbursement, and financial analysis to enhance revenue generation and cash collections while ensuring compliance with regulatory requirements. The position requires strong leadership, stakeholder management, analytical capabilities, and a comprehensive understanding of the end-to-end revenue cycle.

The Revenue Cycle Business Partner oversees the full revenue cycle process-from patient scheduling through final payment-while monitoring key performance indicators (KPIs) and implementing strategies to improve operational efficiency and maximize collections.

RESPONSIBILITIES

Revenue Cycle Oversight

• Oversee the entire revenue cycle process from patient scheduling and registration through final payment and reimbursement.

• Review and assess processes related to pre-authorization, coding, billing, collections, and reimbursement to identify improvement opportunities.

• Implement strategies that improve operational efficiency and maximize revenue collections.

Collaboration & Stakeholder Engagement

• Serve as a strategic partner to operational leaders across Emory Healthcare.

• Foster strong relationships and collaboration with providers, section leaders, department colleagues, and staff.

• Act as a liaison between operational, financial, and technical teams to ensure alignment and effective revenue cycle operations.

Data Analysis & Reporting

• Analyze revenue cycle performance data to identify trends, issues, and opportunities for optimization.

• Monitor and report on key performance indicators (KPIs) related to revenue cycle performance.

• Prepare financial and operational reports for senior leadership to support decision-making.

Systems Optimization

• Partner with the Information Technology (IT) department to optimize revenue cycle management systems.

• Support integration and functionality of revenue cycle software across clinical and financial platforms.

• Identify opportunities to enhance system efficiency and improve data reporting capabilities.

Leadership & Team Development

• Supervise and mentor staff within the revenue cycle team.

• Provide ongoing training, development, and professional growth opportunities.

• Manage staff performance and support operational excellence within the department.

Compliance & Risk Management

• Ensure compliance with all relevant healthcare regulations, billing requirements, and reimbursement guidelines.

• Develop and maintain policies and procedures to mitigate revenue cycle risks and maintain regulatory compliance.

• Monitor operations to ensure accurate billing and coding practices.

• Stay informed of regulatory changes and advise leadership on necessary operational adjustments.

Revenue Optimization & Process Improvement

• Lead revenue optimization initiatives to improve financial performance and operational workflows.

• Collaborate with colleagues to streamline departmental processes and improve the patient financial experience.

• Identify and implement process improvements across the revenue cycle to enhance service quality and financial outcomes.

MINIMUM QUALIFICATIONS

Education & Experience

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field.

AND one of the following:

• 10 years of healthcare experience , OR

• 8 years of revenue cycle experience , including at least 4 years in a supervisory role , OR

• An equivalent combination of education and relevant experience.

Knowledge, Skills, and Abilities

• In-depth knowledge of healthcare billing, coding, reimbursement methodologies, and compliance regulations.

• Strong analytical and problem-solving skills with the ability to interpret complex financial and operational data.

• Demonstrated leadership skills with experience managing teams and cross-functional stakeholders.

• Excellent interpersonal and communication skills with the ability to collaborate effectively across departments.

• Proficiency with revenue cycle management systems and the Microsoft Office Suite .

PHYSICAL REQUIREMENTS: 1-10 lbs. 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs. max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io . Please note that one week's advance notice is preferred.

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Division Emory Healthcare Inc.

Campus Location Atlanta, GA, 30345

Campus Location US-GA-Atlanta

Department EHI PB Revenue Management

Job Type Regular Full-Time

Job Number 159512

Job Category Business Operations

Schedule 8a-5p

Standard Hours 40 Hours

Hourly Minimum USD $55.32/Hr.

Hourly Midpoint USD $67.40/Hr.

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.