Senior Commercial Lines Account Manager

Senior Commercial Lines Account Manager Job Summary Seeking a highly skilled and experienced Senior Commercial Lines Account Manager to join a team. In this role, you will be responsible for managing and servicing a portfolio of large and complex commercial lines clients. You will play a critical role in maintaining exceptional customer relationships, ensuring accuracy in policy management, and contributing to the overall efficiency of the service department. Compensation Package Salary Range: $80,000 - $110,000 per year (up to $120,000 for exceptional candidates). Benefits: Comprehensive health, vision, dental, life, and short-term disability insurance. Employer-sponsored HSA with paid employee coverage and cost-sharing for families. Generous PTO and paid holidays, with PTO increasing over time based on experience. A casual office environment with a dedicated and professional team. Responsibilities Manage and retain an existing book of business comprising large and complex clients. Review and process bill renewals, new policies, and policy changes. Conduct thorough reviews of commercial insurance policies for accuracy, resolve coverage discrepancies, and communicate changes to insurance carriers. Address coverage questions, research issues, and resolve problems efficiently. Interact with carriers and internal/external customers to deliver exceptional customer service and ensure adherence to policies and procedures. Oversee the renewal submission process, including applications, exhibits, narratives, loss runs, and underwriting responses. Disseminate new or updated market information to leadership and the service team. Identify areas for improvement and propose solutions to enhance the effectiveness of the service team. Submit applications to eligible carriers and follow up to ensure timely receipt of quotations and policies. Perform other duties as assigned. Qualifications/Requirements Required Skills/Abilities: Valid resident Property & Casualty insurance license. Proficiency in Microsoft Office Suite. Knowledge of, or ability to learn, AMS360 and ImageRight systems. Strong understanding of insurance coverages and the ability to communicate them effectively to clients and underwriters. Familiarity with insurance regulations, industry standards, and compliance best practices. Expertise in commercial insurance underwriting, coverage, and rate analysis. Ability to multitask and manage multiple responsibilities while meeting deadlines. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Team-oriented mindset with a positive attitude and willingness to assist others. Ability to work under pressure in a fast-paced environment.

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