Canada Disney Cultural Representative Program

Cultural Representative Program

The Cultural Representative Program is a twelve-month work experience located at Walt Disney World® Resort, near Orlando, Florida. It is an opportunity to be immersed in different cultures from around the world and build lifelong relationships. Participants need to be able to authentically represent and showcase the distinctive cultures and traditions of one of the countries or regions we have recreated in look and ambiance at the Walt Disney World Resort. They will also be interacting with people from across the globe and crafting immersive experiences for our guests, while fulfilling various front-line, customer-facing roles! Countries and regions represented are: Canada, China, France, Germany, Italy, Japan, Mexico, Morocco, Norway, Sub-Saharan Africa (Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe), and United Kingdom. This application is for positions that will have different start dates throughout 2027.

Responsibilities

Our Canada Cultural Representatives can be placed in a Food & Beverage, Merchandise, or Attractions role. Below are descriptions for each position.

Epcot World Showcase - Food and Beverage:

• Proactively greeting and interacting with every Guest that enters or leaves the restaurants
• Escorting Guests to tables
• Selling food & beverages, including alcoholic beverages
• Utilizing a computerized reservation system for seating Guests in the restaurant
• Setting and stocking tables, carts, and restaurants side stations
• Cash handling - manual and using computerized registers
• Bussing tables, cleaning kitchen and counter equipment, emptying trash cans
• Heavy lifting, pushing carts, carrying heavy trays
• Providing resort and park information to Guests
• Possible prolonged exposure to weather conditions

Epcot World Showcase - Merchandise:

• Proactively greeting and interacting with every Guest that enters or leaves the shops
• Demonstrating and selling merchandise (including alcohol and tobacco) in indoor and outdoor areas
• Filling orders, preparing and assembling food items
• Cash handling - manual and using computerized registers
• Stocking and cleaning shelves and carts
• Receiving/putting away stock and deliveries
• Stroller/wheelchair rental – including repetitive lifting, stacking and pushing strollers and wheelchairs
• Preparation of food/candy
• Preparing packages for shipping/delivery
• Possible prolonged exposure to weather conditions

Epcot World Showcase - Attractions:

• Working at one or more of the "rides" or theater shows
• Loading and unloading Guests from an attraction
• Operating sophisticated ride systems
• Memorizing and delivering lengthy narrations on a microphone to large groups
• Retrieving and arranging strollers
• Assisting with emergency evacuations of attractions when necessary
• Monitoring Guest flow and providing a safe Guest experience

Basic Qualifications

To be eligible to apply for the Canada Cultural Representative Program, you MUST:

• Speak English fluently.
• Be at least 18 years of age to apply.
• Be able to authentically represent Canada.
• Be receptive to Disney Look guidelines.
• Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime.

All candidates (including former cast members) are required to attend an in-person presentation and in-person interview in Canada. You are required to upload your Resume/CV and Cover Letter in PGF or Word format (in English) for this job application. Former Cultural Representative Program participants must wait 12 months from your most recent program end date to apply for a new Cultural Representative Program.

Additional Information

Pay rate: Cast Members will earn an hourly rate of pay starting at $19.00 per hour depending on the role they are selected to perform. We strongly encourage candidates to explore DisneyPrograms.com prior to submitting an application. Keyword: IntlCRP1

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About Walt Disney World Resort

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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