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Client Services Manager

$26 per hour
Full-time

BrightSpring Health Services

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Client Service Manager (CSM) is responsible for managing quality care customer service employee performance and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person who is friendly compassionate and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Benefits Supplemental Plans EAP and 401K participation
  • Career growth and development opportunities

External Job Description

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling identify problem situations and implement proactive solutions
  • Maintain strong and positive relationships with referral partners payor sources and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Qualifications

What you will need:

  • Associate or bachelors degree in business Nursing Social Services or related field of study preferred (per regulatory requirements)
  • Accountable reliable and ability to work independently with good judgement
  • Valid drivers license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

About our Line of Business

All Ways Caring HomeCaredelivers quality compassionate and individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity privacy and independence. Whether recovering from illness injury or surgery living with a chronic disability or dealing with the natural process of aging services are tailored to meet the individual needs of people of all ages physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs professional nursing older adult care management Alzheimers/dementia care respite care and other programs. For more information please visit . Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Benefits Supplemental Plans EAP and 401K participation
  • Career growth and development opportunities

Salary Range

USD $26.00 / Hour

Required Experience:

Manager

Vacancy posted 13 days ago
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